Jesus said: 'If another member of the church sins against you, go and point out the fault when the two of you are alone. If the member listens to you, you have regained that one. But if you are not listened to, take one or two others along with you, so that every word may be confirmed by the evidence of two or three witnesses. If the member refuses to listen to them, tell it to the church.' (Matthew 18:15-17)
St Paul wrote: 'As God's chosen ones, holy and beloved, clothe yourselves with compassion, kindness, humility, meekness, and patience. Bear with one another and, if anyone has a complaint against another, forgive each other; just as the Lord has forgiven you, so you must also forgive. Above all, clothe yourselves with love...teach and admonish one another in all wisdom.' (Colossians 3:12-16)
The Anglican Diocese of Wellington is committed to offering Christian ministry throughout the Diocese that seeks always to glorify God and treats all people as being of infinite worth in the eyes of God.
We expect all ministers, trustees and office holders to set high standards of ethical behaviour and responsible decision-making, model this behaviour, and be accountable for upholding these standards.
We therefore recognise and accept that the constant need for repentance, and therefore reconciliation, will mark our lives together.
For this reason, we are committed to a robust and open process for complaints to be made and addressed within the Diocese and, wherever possible, to promote reconciliation between the people in the Diocese involved with the complaint.
If you feel that a minister, trustee or office holder has breached a standard, then (in line with scripture), you should follow these three steps:
- Raise the matter with the minister, trustee or office holder (if you consider that can be done safely)
- (If that does not resolve the matter) Raise the matter with a person to whom he or she reports or to whom they are accountable (this could be the Churchwardens, Priest in Charge, Vicar, or Bishop)
- (If that does not resolve the matter) Raise the matter with the Bishop's Office.
If the matter is one that threatens your safety or the safety of others you should start by raising it with a person to whom the minister, trustee or office holder reports or is accountable.
When a complaint is made to the Bishop's Office it will be dealt with using the Wellington Diocese Complaints Procedure October 2019.